Privacy Notice

Any correspondence which you may have with us via our E-mail / form facility is considered as private information and is not knowingly passed on to any third parties.

No information is knowingly passed to any third party for any other purpose than has already been specified without your approval (either verbal or written).

To enable us to monitor the effectiveness of our website we use a cookie on each page of our site issued by; this enables us to see how many people view our web pages and may sometimes prompt a security warning at the top of your browser, depending upon its type (please feel confident to allow this).

It is not adware or spyware (we do not approve of either).

If you have any concerns about the security of your payment / credit card details please click here for further information. If you have any enquiries that relate to these terms and conditions please contact us by using the form on our contact page.
This site uses cookies to customise and improve your experience. This page explains what cookies are, how we use them and how you can control them. By continuing to use this site you are giving us permission to store cookies on your computer/device.

What are cookies?

‘Cookies’ are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. Websites are able to read and write these files, allowing them store things such as user preferences. You can think of cookies as providing a “memory” for the website, enabling it to recognise a user and respond appropriately.

Each web domain can only access cookies stored by that specific web domain, meaning that only the servers can access the cookies set by the domain. Most web pages contain elements from multiple web domains. Therefore when you visit, your browser may receive cookies from several sources.

How will disabling cookies change my experience?

Whilst it is important to be aware of the privacy implications of cookies, disabling cookies may negatively impact your online experience by preventing logging in, notifications, customisation as well as impede shopping experiences such as adding items to the basket etc. Specifically on, your site performance will be less optimised, or halted altogether if cookies are completely blocked.

How does use cookies?

A visit to a page on may generate the following types of cookie:
  • Zen Login / Account / Basket Cookies
  • Anonymous Analytics Cookies
  • Social Sharing Cookies

Zen Login / Account / Basket Cookies.

Our shopping site uses a system of cookies to keep track of your login / logout status, your account settings and what Indyglo products you may have in your shopping basket as you move around the store and through the checkout / payment process. These cookies are essential to the workings of our system and without them you would not be able to shop with Victoria James and we would advise not to block cookies on *any* shopping sites you would like to purchase from (See 'How will disabling cookies change my experience' above).

* These types of cookie are classed as 'essential' cookies and are not covered by the new EU Law.

Anonymous Analytics Cookies.

Web analytics software uses cookies to tell if you have visited the site before, determine how many unique users we have and how often they visit the site. These cookies cannot be used by us to identify individuals, they are used for aggregated statistics only. This allows us, for example, to tell which pages and news articles are the most popular. We use Google Analytics, Stats and Woopra Analytics to provide our web analytics (across both our retail site and blog). Google have their own privacy policy with further information and an opt-out. and Woopra do not provide a dedicated privacy policy for their statistics solution or an opt-out, although's parent company Automattic provides a privacy policy. stats use another partner called Quantcast who do provide a privacy policy with an opt-out.

* These types of cookie are classed as 'non-essential' cookies and are covered by the new EU Law.

Social Sharing Cookies.

To allow users to share Victoria James content with friends through social networks such as Facebook, Twitter and Pinterest we embed components provided by these third parties or build our own components which use their APIs. These third party companies have their own privacy policies.

* These types of cookie are classed as 'non-essential' cookies and are covered by the new EU Law.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However, you may find that some aspects of our site stop working or work less well if you do this (for example, you will no longer be able to add items to your shopping basket). We do not recommend turning cookies off when visiting

If you still require cookies to be turned off please consult the help section of your browser, or visit the vendors website for further details.